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Contact YouTube Music Customer Service

How to Reach a Person at YouTube Music

Verified Contact Information

Toll-Free Number:

  • 1-877-687-9209
    USA
Call Now
Send Message

Customer Service:

  • 1-800-852-9990
    Canada
  • 1-650-253-0000
    YouTube, LLC
  • +61 180 004 9754
    Australia

Legal:

  • 1-650-872-8513
    Copyright Infringement Inquiries

Legal:

copyright@youtube.com
Copyright Infringement Inquiries

Media:

press@google.com
Press Inquiries

YouTube Music Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

 Limited access to support
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular YouTube Music Phone Number
1 (877) 687-9209
Average Hold Time
00:02:06
Average Calls duration
1 minute
Most Popular YouTube Music Email Address
press@google.com
YouTube Music Live Agent Availability
1% of callers successfully reach a real person
Issue Resolution Rate
Low (4% reported full resolution)
View full overview

How to Contact YouTube Music Customer Service?

To contact YouTube Music client Service via email, a direct email address needs to be provided. Instead, Google (the parent company of YouTube) encourages users to use their Help Center and support forums for assistance.

For any issue you face with YouTube Music, go to the YouTube Help Center, navigate to the 'Get Support' section, and select 'YouTube Music'. Here, you will find a variety of topics and frequently asked questions. If your issue is not listed, post it on the YouTube Help Forum, where other users or YouTube experts can assist you.

As a product of Google, YouTube Music does not have a dedicated client service phone number. Instead, Google provides a phone number for general Google support, which is +1 (650) 253-0000 for clients in the United States.

Please note this number may not directly connect you to customer support. You may need to navigate through automated prompts to contact YouTube Music Support. The Google support line operates according to Pacific Time (PT), so it's best to call during business hours to increase your chances of getting assistance.

To log into your YouTube Music account, follow these steps:

1. Go to the YouTube Music website or open the YouTube Music app on your device.
2. Click on the 'Sign In' button, usually at the page's top right corner.
3. Enter your Google Account email or phone number and click 'Next.'
4. Enter your password and click 'Next' again.

You must complete another verification step if you've enabled two-step verification for your Google Account. If you've forgotten your password, click the 'Forgot password?' link and follow the prompts to reset it.

PissedConsumer Club

Contact Information

YouTube Music Website:

YouTube Music Help Center:

Corporate Office Address:

YouTube, LLC
901 Cherry Ave, Second Floor
San Bruno, California 94066
United States

Fax:

+1 650-253-0001

How Customers Rate YouTube Music Support?

3.6 / 5
Needs improvement

Based on 6.1K calls to YouTube Music customer support through PissedConsumer.com and 5 survey responses.

Total Calls
6.1K
Avg Call Duration
01:14
Issues Resolved
4%

Why Customers Call YouTube Music?

Top Reasons of Customers Calls

  • Payments and Charges 25%
  • Account 20%
  • Customer Inquiries & Issues 17%
  • Activation/ Cancellation 11%
  • Request for Information 6%
  • Product/ Service 6%
  • Refund 5%
  • Staff 3%
  • Return/ Replace 2%
  • Website/ Application 2%
  • Cards 1%
  • Shipping and Delivery <1%
  • Streaming Services <1%
  • Employment <1%

Payments and Charges

25%
  • "Billing issues"
  • "I have been getting charged for a service I do not have"
  • "Billino"

Account

20%
  • "Free trial is not working"
  • "I'm blocked for some reason"
  • "Account issues"

Customer Inquiries & Issues

17%
  • "Can't play my music"
  • "My music"
  • "*** problem"

Activation/ Cancellation

11%
  • "To reactivate premium"
  • "Cancel account due to rate increase"
  • "Cancel subscription"

Request for Information

6%
  • "To see about my refund"
  • "*** problem any other questions"
  • "Can invite family"

Product/ Service

6%
  • "Problem with the app"
  • "Can't access U tube music"
  • "Music not playing in google home display I don't know white"

Refund

5%
  • "Refund"
  • "I need a refund I accidentally subscribed and I need my money back"
  • "Trying to get a refund"

Staff

3%
  • "Remove service"
  • "Restart service"
  • "No service"

Return/ Replace

2%
  • "Change payment method"
  • "Cannot get to YouTube music because of gmail change."
  • "Change email and paid premium to my new phone with same phone number"

Website/ Application

2%
  • "Cannot access my acvoint"
  • "App not working"
  • "YouTube premium not loading"

Cards

1%
  • "Card problem"
  • "Card won't go through"
  • "My bank card was hacked so I'm waiting on my new card"

Shipping and Delivery

<1%
  • "Got a new iPhone 16 Pro Max where is my old music?"
  • "I like to get the YouTube family plan"
  • "I didn't get services I paid for"

Streaming Services

<1%
  • "Removing other artists songs off my YouTube channel"
  • "I Don't want to hear Country western music on my channel"
  • "No Country western music on my channel"

Employment

<1%
  • "I thought I was paying 1099 not 12:44???"

Compare YouTube Music Customer Service To

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Why You Can Trust Our Contact Information

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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