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Contact YouTube Music Customer Service

YouTube Music Phone Numbers and Emails

Toll-Free Number:

  • (877) 687-9209
    USA
Call customer service
Send Message

Customer Service:

  • (800) 852-9990
    Canada
  • (650) 253-0000
    YouTube, LLC
  • +61 180 004 9754
    Australia

Legal:

  • (650) 872-8513
    Copyright Infringement Inquiries

YouTube Music Emails:

Legal
Copyright Infringement Inquiries
Media
Press Inquiries
Is this your business?

YouTube Music Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • YouTube Music Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    97% phone 3% email
  • The best phone number to call YouTube Music is 8776879209. 88% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 20% of customers reported contacting a real person successfully.

  • The average hold time is less than 1 minute. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 1 minute.

  • Be prepared for the call as YouTube Music may ask you for the following information to identify you as a customer: first and last name, email or phone number.

View full overview ›

How to Contact YouTube Music Customer Service?

Most Popular Number:

(877) 687-9209
USA
Total calls: 4 797 Issues resolved: 73 Last call: Dec 13, 2025

To contact YouTube Music client Service via email, a direct email address needs to be provided. Instead, Google (the parent company of YouTube) encourages users to use their Help Center and support forums for assistance.

For any issue you face with YouTube Music, go to the YouTube Help Center, navigate to the 'Get Support' section, and select 'YouTube Music'. Here, you will find a variety of topics and frequently asked questions. If your issue is not listed, post it on the YouTube Help Forum, where other users or YouTube experts can assist you.

As a product of Google, YouTube Music does not have a dedicated client service phone number. Instead, Google provides a phone number for general Google support, which is +1 (650) 253-0000 for clients in the United States.

Please note this number may not directly connect you to customer support. You may need to navigate through automated prompts to contact YouTube Music Support. The Google support line operates according to Pacific Time (PT), so it's best to call during business hours to increase your chances of getting assistance.

To log into your YouTube Music account, follow these steps:

1. Go to the YouTube Music website or open the YouTube Music app on your device.
2. Click on the 'Sign In' button, usually at the page's top right corner.
3. Enter your Google Account email or phone number and click 'Next.'
4. Enter your password and click 'Next' again.

You must complete another verification step if you've enabled two-step verification for your Google Account. If you've forgotten your password, click the 'Forgot password?' link and follow the prompts to reset it.

PissedConsumer Club

Contact Information

YouTube Music Website:

YouTube Music Help Center:

Corporate Office Address:

YouTube, LLC
901 Cherry Ave, Second Floor
San Bruno, California 94066
United States

Fax:

+1 650-253-0001

YouTube Music Customer Service Reviews

1.6 / 5
Poor
Shenice Jyx
Upgrade plan

I wanted to upgrade my plan. Not get jerked around by computer. How come i cant talk to a real person

Alain Ywl
Thank You!
stars-rating stars-rating stars-rating stars-rating stars-rating
5.0

It was an invalid #. At first ut rang then made a fax machine noise in the background very loud..

and then it made a 3 beeps sound as if it was going to be a dropped call and yes it literally was a dropped call and big waste of time. Ty

Calianna Dsv
Poor customer service
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

They can get in contact with me
215820****. I had to delete my email and start new. Cancelled all my google stuff and youtube music still charged me.

George Randal P
Great app
stars-rating stars-rating stars-rating stars-rating stars-rating
5.0

Nothing yet to tell I HAVE NOT GOTTEN ANY RESPONSE YET FROM YOUTUBE MUSIC AND I AM NOT PLEASED WITH THIS ARRANGEMENT

How Good is YouTube Music's Customer Service?

STEVEN B Hyt
STEVEN B Hyt
Feels Satisfied | May 06, 2025

I totally love it!
Never dissappointed with YT MUSIC

Read full quote
Paul H Ffg
Paul H Ffg
Feels Satisfied | Apr 06, 2025

I'd like to hopefully! Hear back from a YouTube Music Support team member. I just had to ask a question about something I wanted to get resolved on my YouTube Music Channel. Please and thank you!

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Ronisha C Ihx
Ronisha C Ihx
Feels Disappointed | Mar 20, 2025

Worst experience ever

Read full quote
Hasnain Rfu
Hasnain Rfu
Feels Satisfied | Oct 02, 2024

Have new credit card, and I could not give that information to you tube to keep my music going.

Read full quote
Cherika Cvz
Cherika Cvz
Feels Satisfied | Sep 20, 2024

I couldn’t find a number to call.

Read full quote
Osiel Ywe
Osiel Ywe
Feels Disappointed | Sep 15, 2024

?/////////

Read full quote

Summary of YouTube Music Customer Service Calls

5.4K TOTAL
CALLS
01:16 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call YouTube Music?

Payments and Charges Question:

  • “Got charged for a YouTube music that I did not want I did not want that”
  • “Billing”
  • “I paid for service I’m not receiving”

Account Question:

  • “Premium membership”
  • “Subscription”
  • “Can as excess my account”

Activation/ Cancellation Question:

  • “Cancel YouTube music”
  • “Cancel”
  • “AI music. Don't want to hear it. May have to cancel.”

Request for Information Question:

  • “Question about my account”
  • “About a plan”
  • “About my views on my song on utube douglas lanclos jr”

Product/ Service Question:

  • “A potential toddler's error.....pressing the wrong thing on my phone. I did not sign up for a trial of YouTube music. Totally cancel that if you see it under my email address or name.”
  • “Privacy settings”
  • “Music is not working”

Refund Question:

  • “Refund”
  • “I need a refund”
  • “Refund help”

Staff Question:

  • “My son is the manager but he’s incarcerated and I want to cancel our membership”
  • “Premium service issues”
  • “Talk to customer service”

Return/ Replace Question:

  • “Change Payment Date”
  • “Change pay date”
  • “Change plan to family plan”

Website/ Application Question:

  • “Youtube music app issues”
  • “Downloads and sonos”
  • “App keeps quitting or crashing.”

Cards Question:

  • “My card has expired”
  • “Card is being declined”
  • “To place a new card”

Shipping and Delivery Question:

  • “Got a new iPhone 16 Pro Max where is my old music?”
  • “I like to get the YouTube family plan”
  • “I didn't get services I paid for”

Employment Question:

  • “I thought I was paying 1099 not 12:44???”

Other Question:

  • “Ok”
  • “Reinstate my music premium”
  • “No tengo acceso a mi cuenta”

Compare YouTube Music Customer Service To

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